YourMechanic

On May 2nd I had upper control arms installed on my vehicle a mechanic named Jeffrey was sent to do the job but didn't do the job correctly. After he was done my car was making a funny noise that wasn't there before. I gave it to him after I told him about the noise he took the car and said that he forgot to put a bolt inside of the sway bar He said he knew exactly what the problem was. I went back inside my job until he was done he called me back out and said that he was finished but when I test drove the car again I could still hear the same rattling noise I told him and he said that he couldn't do anything else that that's what wrench was there for to resolve any probl…

Unfortunately, my experience with Wrench (dba Your Mechanic) was not a good one. I started experiencing mechanical issues Sunday morning on the way to work. I was able to make it back to the Woodstock area, but didn’t quite make it home. I immediately started browsing for a mechanic, and I found “Your Mechanic”. I scheduled an appointment for Tuesday morning between 8:30 am - 10:30 am. I had to have my vehicle towed to my residence. I waited until 10:45 am before reaching out to a representative. The mechanic Mike was a no call/no show. The representative could not reach him, so they rescheduled me for Wednesday for the same time with MIKE. Once again, no call/no show, and the representative…

Took THREE days to respond which hindered me from getting my parts replaced for free and had to pay for a new Radiator and a radiator fan myself. The service was completed in October of 2023 and failed in July of 2024. Do not choose them. The Links they sent me lead to 404 sites and dead ins as well. Also would not provide a refund. Broken radiator and hose that were supposedly fixed are shown below.

He purposely put the cable of the hood at the wrong place (between the two hex head cap screw) so he could send me a quote to get it fixed for extra money. Especially, I told him I didn’t need him to send me the quote for it. Guess what? He still did. The cable of the hood was bent. That’s why my hood couldn’t close completely and he gave me some B.S. reason. I do not like dishonest technician

Came to the house and was confident in his job and completed the work in under the estimated time. All was done professionally and no extra parts left over ...(lol)